Read our Reviews
Gilles has consistently received rave reviews from guests. Numerous users have rented this renowned Playa DC property for its Comfort, its Luxury "French Style" and the quality of the Services Included.
Browse the unbiased Reviews left by Gilles-smarthomepla's guests. They share with you their testimonies and Experiences during their stay in this luxury apartment with pool, 2 minutes from the beach & 5th Avenue, in the heart of Playa del Carmen.
100% of 5⭐⭐⭐⭐⭐ Reviews
“... Gilles’ home is spectacular. The development is secure, well-maintained, and just gorgeous.
The location to Quinta Avenida and the rest of Playa del Carmen is unbeatable. The concierge service provided by Johanna and Isaac was extremely helpful.
As a single parent with 2 daughters, I’m very picky about where I stay when I take them on vacation, for both safety and convenience, as well as a superior experience, and we found all of these things at Gilles’ residence.”
“... Mr. Gilles is on top of making sure you get the best welcome experience to his place. He has his concierge Johana who is very attentive to your needs and responds very quickly to any questions you may have.
Mr. Gilles place is amazing from the moment we arrived Johana made sure she gave us a tour of the place. She explained how everything worked, we loved how you had the little extra things that when you are traveling you tend to forget. Example was wipes, tooth paste, charcoal tooth brushes, good fluffy towels, not to mention the many top of the line extras like Alexa, the amazing lights, the speakers, tv, good mattresses with good sheets not cheap ones, blender, juicer, espresso machine.
All those things made it even better and felt like at home. The place is extremely clean and the decor is beautiful, in your patio you have beautiful furniture with a big grill and with 2 steps to the pool. I know I'm probably going to forget some things because this place has way too many great things.
The place is amazing, pictures don't do justice, thank you for the welcoming 6 pack of beer and wine. Johana was very attentive to or questions and responded very quickly and had great recommendations for restaurants. Book book you won't regret this place!!!”
“... Completelt satisfied with out stay. We even couldn’t make it to the check out time because we fell asleep, but Gilles was understanding and gave us some time to prepare and leave. The house is simply amazing. Alexa lights control made for a lot of fun.”
“... Location was excellent! The home is even prettier in person! Gilles was super helpful and supportive.
Responds fairly quickly and goes above and beyond for any requests that you have. We only stayed for one week and had lots of activities planned, wish we had utilize the condo more we really wanted to try out the personal chef and massage at home! Definitely recommend doing this one night the condo is very beautiful. We really appreciate the hospitality and are going to miss the condo very much.”
“...Cannot recommend enough. The home is gorgeous with a lot of attention to decor and details. Location couldn’t be better. It’s close enough to everything and feels very secure. Definitely our go to property for our next time I’m in Playa del Carmen.”
Don't wait and book your stay
“... The pictures for this home looked amazing...and still, it was better than expected. Loved all the LED lit rooms, well decorated furnitings, and care that Gilles has put into this home. It's clear he treats it as if he were living there with all the personal touches. The BBQ grill was a huge bonus we definitely took advantage of.
Location was great and all of our questions were met with quick answers. Cannot recommend this home enough! Don't wait and book your stay here! ”
“... Encantador, atento y con un cuidado exquisito con los detalles del apartamento !”
“... Our stay was amazing. Giles and Isaac were extremely kind and responsive to our needs. Bobby our chef was phenomenal. I look forward to visiting Giles smart home real soon.”
“... Everything was PERFECT. THE PICTURES DID NO JUSTICE. HE WAS AMAZING. THE HOST GILLES WAS AMAZING ! The house the view! The technology! The hospitality. & it was inexpensive! Everything walking distance. Alcohol and a bunch of other things were included free of charge!! I will be bk. Thank U Gilles!”
"... Having the pool just outside the door was perfect "
“... Thank you for a lovely stay! The pictures don’t do it justice. It is much more spacious than it appears and super clean. Having the pool just outside the door was perfect for quick dips between meetings and the climate control inside the apartment was always a respite from the Caribbean Sun outside. I worked remotely during several days and the internet was reliable. The location is also perfect! 1.5 blocks from 5ta Avenida is just far enough from the hustle & bustle but near enough to all that makes Playa so special.
A short short walk to the beach - Unbeatable! And the welcoming outdoor terrace was where I enjoyed breakfast every single day.
Greco, our dedicated Concierge, was fabulous! He coordinated transportation to & from the Cancun airport and checked in with us frequently. He also coordinated massages for us - on site - and made recommendations to explore other beaches. A long-time resident of Playa he knew how to help us make the most of the experience we were seeking.”
“... This place is amazing! Extremely stylish great location. The host Gilles is fantastic as well as Greco the concierge. I’m looking forward to staying again”
“... Beautiful home and as described. You will have a wonderful experience. Thumbs up❣️❣️”
“... It was a super nice stay in this apartment. We were there for a total of 2 weeks. The location of the apartment was just perfect. A supermarket and many restaurants were in the area. We really liked the furnishings of the apartment. There was always enough water available and all spices to cook. The very best thing for us was the juicer as I drink celery juice every day. Super well equipped kitchen. We really liked the control through Alexa. The lighting was very very nice and cozy!
“... If this is your first visit - book it. It is well located and very spacious. If you are coming back then give this place a try it is worth it. Greco the host was personal friendly and very thoughtful.”
“... Gilles's place is absolutely amazing. We stayed for almost 5 weeks, working remote with our kids in distance learning. Wifi was great 100% of the time. The home is so well equipped, you won't need anything. Spices, oils, pots, pans, knives, etc.. everything you need to play Master Chef.
What is really unique about this place is that it feels like home. It's not a stark place like most investment/rental properties. I could move into this place and live out the rest of my days without moving a thing.
The sofa is amazingly comfortable, the TV is massive and awesome. The lighting around this home is so amazing I've already hired a contractor to try and do the same in my home.
The patio is amazing and steps from the pool so super easy to keep an eye on the kiddos. The location in PDC is perfect. This town can be really noisy and this is a quiet oasis amongst the chaos but walking distance to everything. It's also very close to some of our favorite restaurants and really close to best grocery store in PDC.
Seriously do yourself a favor and book this place. Just not for Jan 2022 as I'll be back :)”
“... This place is AMAZING. I strongly recommend booking it as it exceeded our expectations. The concierge Greco was so welcoming and had beer and wine waiting for us upon our arrival. He was extremely responsive the whole trip.
We had a lovely evening with the private chef and bartender. The food and drinks were wonderful. The decor in this place is beautiful and it is located on a quieter street that is centrally located to the beach, shops and restaurants.
It was perfect for our girls trip. If you are hesitating to book your stay, I strongly urge you to book now!”
“... We stayed in Gilles' Exceptional place for for 4 weeks in December 2020. My family loved every day of staying there! The condo is stylish, with great amenities. The location is excellent for getting around; we easily walked everywhere in Playa.
We made good use of the terrace, the grill, and the pool. Our special thanks to Greco Concierge for his assistance in the place, reservations, and local tips. We plan to come back.”
“... What a fantastic experience in playa!!! Gilles was extremely quick to reply to my booking.
He offers many additional services available for you to book as you sit back and enjoy the fantastic esthetic of this home.
Taking the ADO bus to Playa and getting a quick cab to the location was a breeze. The awesome property manager Greco was beyond helpful!
He met me at the cab, helped me with my bags, and gave me a full tour of the property! I also was met with two bottles of wine in the cooler!!!
This is a smart home which I loved and is completely controlled by Alexa!
The beds are so comfy, everything was extremely clean and I cannot say enough about how beautiful this place is! You are a 2min walk to 5th Ave and all the night life and about an 8min walk to the beach. I really loved everything about this home, it was quiet and nobody bothered me.
I was a solo woman traveler and felt extremely safe here. There was also a 24hr security guard but the property felt very safe to walk in and around at night. I will absolutely be back to visit this home anytime I come to playa!!!”
“... First off i want to say Thank you to Gilles & Greco. Airbnb needs a special medallion for these 2 people. As soon as i came in the house and did a tour i told myself im coming back to Mexico and im staying at this place again. It was beyond my expectations. Home away from home. Even if you dont go out. Everything you need and more is in the house. Complementary full bar. A full kitchen and BBQ grill on the balcony with all the seasoning you want.
Around the house all the amnesties you can think of. A very quiet neighborhood and very very close to everything less than 5 mns maybe to 5th ave. And a special thanks to Greco. The magical man thank you a million times. You made this vacation a breeze. From restaurants rsvp, getting picked up. Going on tourist activities.
All you have to do is ask he got the answers. If the place wasnt book ill def extend my stay. Thank You guys see you very soon!!!”
“... Gille's place was exceptional from the moment I checked in. Amazing art, amenities, accommodations, and even was welcomed with complimentary beverages on arrival to feel more at home. The little touches like this is what really separates incredible listings like this one from the rest.
His concierge was attentive, and the location was super close to 5th street where everything we needed was in walking distance. For anyone visiting Play Del Carmen, definitely consider this unit for your stay to better enjoy your trip.”
“... Gilles’s place is an exceptional and tastefully styled two floor condominium. Everything is immaculate and has all the amenities you could desire for a perfect stay. I also liked some of thoughtful touches he added to help us enjoy our stay more, including complimentary wine and tequila. Greco, the concierge was great and went out of his way to help with our every need. I genuinely feel very lucky to have experienced and stayed at Gilles’s place. Enjoy!”
“... That’s definitely a “home away”! A clean, well furnitured and beautifully decorated Smart-home with Gourmet kitchen to feel like home. A complimentary bar was a nice gesture from the owner, we really appreciated that after our long trip:)
Me and my husband are wine lovers and foodies - so a special chilling wine-fridge was full of our favorite wine upon arrival according to our request. For that we really thank Greco the concierge who did groceries in advance! As well he was at our disposal all the time making reservations everywhere!
We really enjoyed a beeeaaaatiful terrace with its professional grill! We cooked there fresh lobsters purchased directly from fishermen. That was amazing! The terrace has a direct pool access, but very intimate at the same time to chill. Surprisingly the maids were cleaning our apartment every day, so we were super happy to come back to a “refreshed” apartment.”
“... Smart house is a SMART HOUSE ... Nice decor , super clean and safe (24 hr security , all guest required to show I.D) accommodations, Giles and Greco ( Assistant ) responded in a timely manner every time I contacted. I resided at the residence for 30 days.”
"... gilles offer you much more than you can imagine "
“... The apartment was more than I anticipated. From the moment my son and I arrived our needs and questions were taken care of during our stay.
Gilles was a GREAT HOST and Isaac was so very amazing he help us book our activities and he even delivered tacos one night when we did not want to go to the street for dinner. The apartment was more than the pictures show. My son and I walked everyplace. The swimming pool is feet away for the patio very clean water and did not smell of chlorine and was heated.
The house is voice operated from the A/C to the lights. The bathrooms are large and very up to date. The bed and bedding is a very high quality. We slept very well. Patio had a large setting area with a great grill.
If you get a chance to stay at Gilles's place DO not hesitate feel confident in your selection your will enjoy your stay
Gilles and Isaac you are both great and I hope I will be able to stay again soon.”
“... Book this place!!! The pictures do not do the condo justice. It is absolutely beautiful! The pool is right off of the patio and it was never crowded. The location is great because it was so close to restaurants and the beach. The property was quiet and very relaxing. My stay was completely enjoyable thanks to Gilles ! Check-in was super easy and Isaac took care of booking all our excursions and transportation. I will definitely book the Smart House again next time I’m in Playa del Carmen.”
“... Everything about this place was amazing from the host (Gilles), to the location, cleanliness and amenities of the property! Gilles and Isaac were both very very helpful in arranging transportation to and from the airport.
Gilles was attentive in every way. He met us at the security entrance and helped with our luggage before giving me a thorough tour of the property, gym and pools. The backyard patio is so cozy and has direct access to the pool. It’s so peaceful, I went for a swim and woke up on the patio couch two hours later.
The home was super clean, had hot hot water, jet tub and AC. The kitchen was fully stocked with dishes, paper towel and plenty of liquor if you need to take the edge off after a long travel day. Everything about this home is immaculate and smart! Alexa will be your BFF for the duration of your stay. 5 minute walk to 5th Avenue, 10 minute walk to the beach. I felt safe walking around at 10am and just as safe at 10pm.
There are many other options in the area. Some newer, big hotels on the beach and a few new condominium properties, but this will be my new go-to whenever I visit! Thank you Guilles and your entire team for being so accommodating and keeping up such a meticulously, well kept property. I’ll see you again soon! :)%button%”